Location, rooms, facilities, beach, adults pool and spa area (although needs to be much larger). Options for food and self laundry facilities were great.

It is hard to choose, everything was amazing. The room was beautiful with a gorgeous view. No matter where you were on the property, it was an amazing view. The staff were all so friendly, attentive, and welcoming. All of the food and drinks were delicious for every meal and we tried all of the restaurants, the cafe, the bars, and in-room dining. Everything was amazing! Even the name didn’t disappoint as we saw and swam near turtles!

Great! Great! Great! Rooms all have good views of what Hawaii is all about (beaches, ocean, sun, surfers, even a turtle). The breakfast was exceptional though we did not like that all warm breakfast food (eggs etc.) had to be paid extra for. The little market in the hotel is fully equipped and also not so little. Important since there are only very few alternatives nearby. For turtles one needs to drive to some of the nearby beaches (15min). Don´t miss the historic landmark with a five minute walk : "Opana radar station" and it´s role on Dec 7, 1941 (attack on Pearl Harbour). It is right next to the surf school in the hotel.

The main communal areas of the hotel are gorgeous. The refurbishment to the lobby area is stunning. This is our third time staying at the property but the first time since the refurb. The amenities and activities are fantastic. The little cafe in the lobby is also fantastic.

Beautiful hotel with great service. everyone was very friendly and helpful. the only downside is the high price. The remodel has really taken the pmace a level up. The rooms are a bit small but that's just how this place was built originally. The service everwhere was very attentive, far better than the typical Ritz resort factory experience. This is likely because the hotel used to be independent and the same folks are in charge regardless of the rebranding.